General

What operating systems and devices are supported?

Currently, iOS (15.0 or later) on iPhones and Android (29 or later) only. iPad and web browser version will be available later.

How do I install the latest version of DiveWith?

It is available on Apple App Store and Google Play Store.

How much does it cost?

Currently, it is free! Included is the cloud storage and infrastructure. Stay tuned for premium features.

How do I submit feedback?

Your feedback is valuable to us. Please email feedback@undersealabs.com. Alternatively, you may submit feedback in app by going to Profile > Settings > Contact us.

Where can I find the Terms of Service and Privacy Policy?

Please see our Terms of Service and Privacy Policy.

Usage | Social and Logging

How do I search for other users?

On the feed page, tap the search button and type in the name to search. You can follow the user by tapping the follow button.

How do I invite my friends who not using the app yet?

Please send them this link to download our app!

I cannot find a site in the existing list. How do I add a new site?

If you do not see the dive site under a selected location, tap "Add Site", and enter in the site information.

How do I invite other divers to my dive?

On the avatar row, tap the right arrow / chevron. From there, you can invite users to your log.

How do I know if a user has accepted my invite?

Open the log and in the avatar row, their avatar will no longer be greyed out if they have accepted your invite. If you tap on their avatar, you will be able to view their personal log details. If a user has yet to accept the invite, their avatar will be greyed out, and if you tap on their avatar, it will show "Invite Pending" if they have not yet accepted the dives.

How do I add photos to my dive?

Upload photos to any log you are a dive member of: 1. Open the log from your logbook (or feed) 2. Tap the "Add media" button (if you are the first to add photos), or tap the photo area (if there are existing photos). This will open the log's album/media gallery. 3. In the album/media gallery, tap the plus sign on the bottom right of the page. You will be able to select the photos to upload from your devices library. 4. Once uploaded, the photos can be viewed by everyone. If your account is set to private, only your followers may view your photos. Any divers who have accepted the invite to the log may add to the gallery as well. All media uploaded must abide by our Terms of Service. Please make sure your DiveWith settings allows "Full Access" to enable all our features, such as location, timestamp, and other EXIF data.

What is the photo limit per log? What is the image quality?

Each diver in a log can upload up to 20 photos. The max size and dimensions of uploaded photos are 4MB and 1200x1200 respectively (scaling occurs during upload). Please make sure your DiveWith settings allows "Full Access" to enable all our features, such as location, timestamp, and other EXIF data.

How do I set a cover photo for a log?

Go to the media gallery, long press the photo that you would like to set as the cover photo, and select Cover Photo.

Can other users see my private notes?

Only you can see your private notes.

Oops! How do I delete a log? What happens when I delete a log?

From your logbook, tap on the log you wish to delete. On the avatar menu, tap the 3-dot / kebab icon, and then select `Delete log`. Please note that this action is permanent. When you delete a log, your personal log information and media will be deleted. Your log count will be updated accordingly. Remaining dive team members (if any) will still have access to their log information and media. To main log data integrity, your name will be added to the additional divers list, and may be edited as needed by remaining dive team members.

How can I import my dives from my dive computer?

We currently support bluetooth download from Shearwater Peregrine dive computers. To download your dives, go to Logbook > tap the Add button, then bluetooth button to go to the Dive computers page. Tap the add button to add a new device. Once a new device is added, tap the device tile to connect. Once a connection is established, tap the download button to import your dives. To view previously imported dives, on the Dive computers page, tap the inbox icon on the top right. To create new logs from the imports, tap the 3 dot menu on the target import, and then select "Create log". We are working on supporting bluetooth download for additional devices. Please email us at feedback@undersealabs.com if you have device / model specific requests and we will try our best to prioritize.

Can I import my dives from my old log software?

We are working on supporting importing logs from UDDF or CSV. Please check back for updates. Email us at feedback@undersealabs.com if you have specific requests and we will try our best to prioritize.

How can I use more than one tank with the same gas?

Under the gas section, tap on "Add Tank" to add another tank to your dive.

Usage | Profile and Settings

How do I change the units of measurement, time format or other settings?

Go to Profile > tap settings icon on the top right. You can customize your settings here.

What happens if my account is set to Private?

Only your followers will be able to see your logs and photos. New follow requests will require your approval.

How do I add / edit my profile photo?

Go to Profile > tap "Edit Profile" > tap the camera icon. You may select any photo from your device's photos library.

Can I see the divers that I follow and those who follow me?

To see who you are following, go to Profile > tap "Following" To see who is following you, go to Profile > tap "Followers"

How do I delete my account?

Go to Profile > Settings > Delete account You may be requested to confirm your login credentials again. Upon account deletion, only your user ID with terms agreement date and user name will be kept. All your other user data will be deleted.